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TERMS & PRICING Minimum Order 3,000 names -Standard fulfillment in 3-4 days Source -100% Direct Mail -Last Update 9/30/08 -Next Update 12/30/08 Multiple Use: $245/M Net Name: 85% plus $15/M Run   charge on 25,000+ names with   computer verification Brokers - standard 20% discount Processing PC Disk / E-mail / CD ROM / $50.00F Pressure Sensitive Labels $10/M Running Charges $ 15/ M RUSH charge $50/F Selects (varies with each file) Key Coding $5/M Title Addressing $5/M Recency (12 months) $5/M Recency (6 months) $10/M Recency (3 months) $15/M ZIP/SCF/State $5/M Phone numbers $25/M* *Where available, please inquire Specialty/Job Function/     Title/gender $5/M Shipping (2 day standard) Please Inquire Guarantee & Cancellation Policy Visa & Mastercard accepted

MANAGEMENT, HUMAN RESOURCES, TQM BUYERS DATABASE he executives and managers in this database are committed to improving the effectiveness and productivity of their employees. They have purchased high quality, full-color booklets and videos to help achieve this goal. Topics covered by these media include, for example: Customer Service, Delegation, Coaching & Feedback, Teamwork, Time Management, Critical Processes, Decision Making, Problem Solving, Goal Setting, Conflict Resolution, Managing Change. Also, a special focus on TQM/CQI allows selects on that basis. Buyers in this file are professional executives and managers with purchasing and management authority for their organization or company. Average Order Value: $395.00 100% RESPONSE Card# 2811B Total File: 78,209 Base Rental Price: $95/M  Selections available include (add $5/M) 01. Total Quality Managers/Coordinators 7,723 02. TQM in Human Resources/Personnel Department 16,600 03. Healthcare CQI/TQM Programs 2,293 04. Booklet Buyers 36,236 05. Video Buyers 3,338 06. Compliance 12,019     N#188188 MIN# 42744 SRDS# 203591

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